In regards to this, we are forced to bill for the time and efforts to troubleshoot the problem and find that the problem originates on the side of the telephone company. The bill you will receive from us may be recovered by submitting this bill to your telephone company for payment. The customer is responsible for submitting this bill, and we cannot speak on your behalf for this. But, as a convenience to our customers, we have investigated the procedure you must follow to submit this bill.

• You will receive a bill from Minnesota Telephone, Inc. for the work performed.

• Call your telephone company (see numbers below) and briefly explain the problem.

• Your telephone company will then investigate the claim.

• The telephone company will then credit the next telephone bill you receive to reflect the charges from Minnesota Telephone, Inc.

• Pay Minnesota Telephone, Inc. bill as a normal bill at this time.

We hope this makes things easier for getting this taken care of. If you have any questions regarding this procedure, please feel free to give our office a call at 612-894-1984.

Qwest: 1-800-603-6000
Frontier: 612-953-3000
Ovation: 612-252-5000
MCI: 1-800-374-6400
Eschelon:763-745-8900
Integra:952-746-7200
McLeod:1-800-593-1177